
Hollow, rocking and popped-up tiles lifted, cleaned and set back solid so they stop cracking and stop collecting water.
Loose tile announces itself with a hollow sound underfoot, a slight rock when stepped on or a tile that has popped up at one edge. It is a repair worth making quickly, because loose tile cracks, chips and lets water into the bed below. A loose tile in a shower can mean water is getting behind the wall. A few loose tiles in a floor often have a common cause, such as poor coverage of thinset, a damp slab or movement.
We find loose tiles by sounding the floor and wall, mark them and lift them carefully so they are not damaged. We scrape off old adhesive, clean the back of the tile and the bed, fix any moisture or leveling problem and reset the tile with fresh thinset and full coverage. Grout and sealant are renewed around it. If many tiles are loose, we explain what that may mean for the substrate before suggesting larger repairs. A short visit can save an entire floor.
We tap the whole area to find hollow spots, not just the obvious ones.
Tile is removed without cracking so it can be reused whenever possible.
Clean backs, a clean bed and fresh thinset give a solid, lasting bond.
Moisture, movement and poor leveling are noted so the repair does not fail again.
Drag the handle to compare.

BeforeAfterNo more rocking.
Hidden spots found.
Tile reused.
Fresh thinset.
Seals the bed.
Not just a patch.
Every topic has its own page with what to expect and how we approach it.
Home situationOlder Homes and Dated TileOlder tile is often sound while the grout is worn out. Here is how to refresh dated tile…Learn more
Home situationBathrooms and ShowersSteam, soap and minerals make bathrooms the hardest place for grout. Here is how to keep showers clean…Learn more
Home situationRentals and TurnoversBetween tenants, tile and grout need to look clean fast. Here is what a good turn includes and…Learn more Check the signs you see in your grout and caulk and get a likely cause with the next step.
You tell us about your tile and what bothers you, stained grout, a moldy shower or a dull floor, and we set a visit that fits your day.
We look closely at tile, grout and caulk, tap-test floors, probe suspicious spots, test cleaners in a hidden area and take photos of anything of note.
We explain your options for cleaning, recoloring, sealing or regrouting, bring grout color samples and give you a written scope with clear timing and pricing.
We protect floors, cabinets and fixtures, set up dust control and remove old grout or caulk where the plan calls for it.
We deep clean, repair, regrout, recolor or seal with the right products for each surface and clean the tile as we work.
We clean up, walk the room with you and leave simple care and cure instructions and a reminder for your next check.
Thinset may not have covered the back of the tile fully, or the bond has failed from moisture, movement or age.
It is best to avoid it. Walking on it can crack the tile.
A few can be isolated. Many in one area suggest substrate or moisture issues.
Yes. We also check for moisture and reseal the joints.
Usually a day for foot traffic. We give you exact timing.
Cracked Tile RepairCracks, chips and fractures in tile repaired or replaced so floors and walls look whole and safe again.Explore
Tile ReplacementDamaged, stained or outdated tile removed and replaced in a few spots or a whole room, with clean…Explore
Floor Tile RegroutingKitchen, bath, entry and living-area floors regrouted with durable grout that stands up to feet, furniture and mops.Explore
Tile and Grout RestorationThe full treatment: deep cleaning, repairs, recoloring or regrouting and sealing to bring a tired tile surface back…Explore Tell us about the project and we will call you back to talk it through.
Or call (615) 357-7797 to talk now.